Services Agreement

Last Updated: 2022-11-03
Effective Date: 2022-09-29

Thanks for reading our Service Agreement, and be part of exp+ (exping membership).

The exping Member Services Agreement (this "Agreement") is a legal agreement between you and exping Applications (collectively referred to herein as "exping") regarding the exping Member ("exp+") and the services provided by exping as part of the exping Membership (collectively referred to as the "exp+"), which are paid value-added services, and you must fully agree to all of the following You must fully agree to all of the following terms of service and complete payment in order to enjoy the services.

Please note that exping has highlighted the terms of this agreement that are of (potentially) material importance to your rights (including any terms that exclude exping's liability, any terms that limit your rights, agreed dispute resolution and jurisdictional terms). You should only use the Exp+ membership service if you confirm that you have fully read the terms and conditions in bold and that you clearly understand them.

Exping reserves the right to modify or change the exp+ Membership and/or this Agreement in accordance with the development of the Internet, changes in relevant national laws and regulations and regulatory documents, or due to the overall planning of the exp+ Membership, etc. exping will choose to alert you to changes in the content of this Agreement in accordance with the actual situation, including but not limited to system notification and announcements.

Your use of the exp+ Member Services (including, without limitation, the act of payment/completing the entire process of becoming an exp+ Member without raising any objection to this Agreement with exping in the process, or using the "(including, but not limited to, the act of making a payment and/or completing the entire process of becoming an exp+ Member without raising any objection to exping in the process, or using the exp+ Member Services), you will be deemed to have accepted and agreed to all of the terms of this Agreement, including, but not limited to, the foregoing modifications and changes.

This Agreement is based on, and is inseparable from, the exping User Agreement, the Privacy Policy and the exping Terms of Service (collectively, the "Terms of Service"), and the Terms of Service, which may be published from time to time in connection with the exp+. You are responsible for complying with this Agreement, the Terms of Service, and the aforementioned related agreements and event rules when using the Exp+ Membership service.

⭐ Notes: After you have subscribed the exp+ membership service through one of exping's designated channels, there may be differences in the specific services available to you (including, but not limited to, how the services are purchased or renewed) due to the version of software, device, operating system, etc. you are using and third party reasons, which may cause you You understand that you will not make any claims against exping or hold exping responsible for any inconvenience that may be caused to you as a result.

You understand and agree that the final version of this Agreement is the version available on exping's official website and may vary depending on the version of the exping application you are using.

If you are under 18 years of age, please read this agreement with a legal guardian.

1. General

The "exp+" service is a value-added service established by exping in the application. By paying the relevant fees to the exping platform, users become exping service members (hereinafter collectively referred to as members) and enjoy the services provided by exping exclusively for members.

Exping solemnly declares that exping users have the right to choose whether or not to open and use the exp+ membership service, and that whether or not to open the exp+ membership service does not affect all the existing free services and service quality of the exping application. "The exp+ membership system will co-exist with the existing exping user service system.

2. “exp+ Member” Service Subscription and Services

You shall subscribe the exp+ membership service through the exping application and shall read, acknowledge and comply with the relevant agreement and usage instructions. exping cannot guarantee that the exp+ membership service will be available to users who access the exp+ membership service through any other channels not authorised by exping.

You will be able to subscribe the exp+ membership service through the existing methods specified by exping or through methods specified by exping in the future, subject to payment of a fee; the price, method of subscribe and renewal of the exp+ membership service may vary depending on the version of the application, device or operating system you are using. The price, purchase method and renewal method of the exp+ membership service may vary depending on the version of the application, device or operating system you are using and will be subject to the purchase information displayed at the time of activation.

The information you provide when applying for exp+ membership must be true and valid, and you must promptly amend your registered personal details when they change, otherwise you will be responsible for any inconvenience this may cause you.

You may not open/transfer the exp+ membership service for yourself or others by any of the following means:

  1. For purposes other than personal use, such as profit, business, etc.
  2. By means of any bots application, spider program, crawler program, any external software, scripts, etc.
  3. By any improper means or in a way that violates the principle of good faith (e.g. exploiting loopholes in rules, exploiting system vulnerabilities, black industry, speculation, etc.).
  4. Modification of exp+ member's service term, consumption amount, transaction status and other information through technical means.
  5. By means other than those specified by exping.
  6. By means that infringe the legal rights of exping or others.
  7. Through other means that violate relevant laws, administrative regulations, national policies, etc.

Exping reserves the right to modify, limit, suspend or terminate all or part of your exp+ membership service without compensation or refund if you violate any of the above provisions.

You acknowledge and agree that the exp+ membership service is an online and virtual product and is provided on a fee-for-service basis and that the cost of the exp+ membership service is the cost of the exp+ membership service you have subscribe. "The cost of the exp+ membership service is the price of the online services for which you have subscribed the exp+ membership service and is not in the nature of an advance payment or deposit or savings card. (except in the event of a breach of contract by exping, such as the exp+ membership service being completely unavailable to you due to a material defect, or where a refund is required by law or regulation). If you do not accept the exp+ membership service, you may stop using the exp+ membership service or stop renewing the exp+ membership service.

3. Exp+ Member Service Fees

The standard subscription rates can be found on the exping App Client payment page. exping will offer different fees depending on the method and month of purchase, and the details will be based on the exp+ membership payment page.

Exping reserves the right to adjust the exp+ membership fees from time to time at its discretion and the exp+ membership and services will not be affected during the period of purchase prior to the fee adjustment and no additional payment of the difference will be required; payments made after the adjustment date If you have purchased an exp+ membership, you will be required to pay the updated rates.

4. Exp+ Length of service

After you have successfully paid for and subscribed to the exp+ membership service, you can enjoy various exclusive privileges and value-added services of the exp+ membership, the service period is based on the period you have chosen and paid for the corresponding service, and the effective date is calculated from "The expiry date of the exp+ membership is based on the time the service was launched, which can be found on the exping app client's [ Profile → Membership page.

Before your exp+ membership expires, exping will notify you via in-app messaging - system notifications that your exp+ membership is about to expire, and you can renew your exp+ membership by subscribing again. The same type of membership will be renewed during the membership period and will be extended beyond the original service period.

If your exp+ membership has not been subscribe or renewed by the time it expires, exping will terminate the exp+ membership.

5. Exp+ Membership Services Content

Exp+ Membership Services will provide members with a wide range of exclusive and value-added membership services. exping reserves the right to adjust the service at any time, subject to availability.

6. Suspension or Termination of Exp+ Membership Services

Exping reserves the right to suspend or terminate the exp+ membership service to you if.

  • You voluntarily suspend or terminate it, including but not limited to failure to renew your membership when it is due
  • You commit, or exping determines in its sole discretion that you commit, any act that violates national laws, regulations or regulatory policies, violates this Agreement and exping's related service agreements, or affects or may affect the reputation or interests of exping or/and its affiliated companies.
  • In accordance with the provisions of laws and regulations, regulatory policies or the requirements of the competent authorities.
  • Necessary for emergency purposes such as maintaining account and system security.
  • Force majeure (meaning objective circumstances that cannot be foreseen, avoided and overcome, including national laws, regulations, policies and orders of state authorities and other governmental acts or others such as typhoons, floods, earthquakes, tsunamis, wars, strikes, etc.).

In the event of such suspension or termination, you agree to the following.

  • In the event of such termination, any unused exp+ membership benefits that have accrued will be automatically erased and will not be discounted.
  • Except as otherwise provided by law or regulation or as otherwise specified by exping, any fees charged for exp+ membership services are non-refundable.
  • exping reserves the right to hold you liable for any breach of this agreement if such breach is caused by you.
  • exping shall not be liable to you or to any third party unless otherwise provided by law or regulation or as otherwise stated by exping.

7. exping's rights and obligations

Exping shall use its best endeavors to ensure the stability of the exp+Membership service while providing a number of exclusive privileges and value-added services to exping members, and shall not be liable for any interruptions or other defects in the exp+ Membership service caused by force majeure or reasons beyond exping's control. exping shall not be liable for any interruptions or other defects in the exp+ Membership service due to force majeure or reasons beyond exping's control, but will endeavor to minimize any loss or damage caused to members as a result.

Exping reserves the right to remind you of the purchase and renewal of the exp+ membership service and other matters relating to your use of the exp+ membership service by means of messages and system notifications within the exping application prior to the expiry of your exp+ membership service. "The exping application will provide you with a reminder of the purchase and renewal of your exping membership and other relevant information about your use of the exping service.

Exping shall not be liable for any disclosure of your exping account password due to the user, and exping shall be entitled to take all measures to prevent third parties from using your exping account for any purpose whatsoever, in order to avoid legal risks arising from the misuse of your exping account. exping reserves the right to take all measures to prevent third parties from accessing the exp+ Member account, regardless of the purpose and whether the access is bona fide and legal.

If, in the course of using the exp+Membership service, a member commits an act that is detrimental to the legitimate rights and interests of exping, exping users or members, or violates the laws and regulations of the People's Republic of China, exping reserves the right to cancel the member's membership and to impose a short or long term restriction on the user exp+ account. exping reserves the right to cancel the user exp+ membership and ban the member's exp+ for a short or long period of time without any compensation, and the perpetrator shall be fully responsible for such actions.

8. Members' rights and obligations

You will enjoy exclusive privileges when you become an exp+ member, which can be found on the exping app's [Profile -> Membership] page.

When you fill in your registration information for the exp+ membership service, please provide valid information.

You must not sell, transfer, misappropriate or rent another your account to register as an exp+ member, or sell, transfer, misappropriate, loan or rent another exp+ member's account to enjoy the exp+ service. exp+ Member Services.

You understand and agree that exping reserves the right to make real-time adjustments to the value-added services in accordance with the overall plan for the exp+ membership service and changes in its own operational strategy.

Members of the exp+ membership service have equal access to the exp+ service and are subject to exping's agreements and policies, including but not limited to the exping User Agreement and exping Privacy Policy.

The user shall enjoy the value-added services of the exp+ membership for the duration of the subscription.

Members of the "exp+" service are legally responsible for posting and disseminating information on exping, including free and value-added services, in accordance with the laws and regulations of the People's Republic of China.

You understand and agree that some members will not be able to use the "continuous subscription" method to automatically extend the exp+ membership service due to contractual restrictions on the user's software version, device and operating system.

If you breach this Agreement or the exping Terms of Service, exping has the right to take one or more of the following actions:

  • To remove, block or disconnect information by technical means.
  • Modify, restrict, suspend or terminate all or part of the exp+ membership service.
  • Charge you liquidated damages and offset any fees you have paid but not used against such damages or, if the liquidated damages are insufficient, further require you to pay for the damages.
  • In the process of using the "exp+ Member" service, you shall comply with laws, regulations and other regulatory documents, including but not limited to the "Law of the People's Republic of China on the Protection of State Secrets", "Copyright Law of the People's Republic of China", "Regulations of the People's Republic of China on the Security Protection of Computer Information Systems", "Regulations on the Protection of Computer Software The Regulations on the Administration of Internet Electronic Boardcast Services, the Network Security Law of the People's Republic of China, and the Regulations on the Protection of the Right to Information Network Dissemination, etc.
  • In the process of using the Exp+ membership service, you shall abide by public order, respect social morality, not endanger network security, not use the network to endanger national security, honour and interests, incite subversion of state power, overthrow the socialist system, incite secession, undermine national unity, promote terrorism, extremism, promote national hatred, etc. extremism, advocating ethnic hatred and ethnic discrimination, spreading violence, obscene and pornographic information, fabricating and spreading false information to disturb the economic and social order, and infringing on the reputation, privacy, intellectual property rights and other legitimate rights and interests of others. Under any circumstances, exping may terminate the exp+ membership service without prior notice if it reasonably believes that you have engaged in such conduct.

9. Privacy Protection

You understand and agree that exping will process and protect your personal information as agreed in the exping Privacy Policy.

10. Minors Protection

Exping takes the protection of minors very seriously. If you are a minor, you should read this agreement under the supervision and guidance of a guardian and obtain the guardian's consent to purchase and use the exp+ membership service.
Guardians should advise their children on safety issues that should be considered before they go online. If a guardian agrees to a minor using the exp+ membership service, they must apply for the purchase in the guardian's name and provide proper guidance and supervision of the minor's use of the exp+ membership service.

The use of the exp+ membership service and the exercise and performance of the minor's rights and obligations under this agreement are deemed to be approved by the guardian.

11. Others

The laws of the People's Republic of China shall apply to the formation, entry into force, performance, interpretation, amendment, termination and dispute resolution of this Agreement (for the purposes of this Agreement only).

This Agreement is entered into in Haizhu District, Guangzhou, People's Republic of China. If any dispute arises between you and the Company, the parties shall endeavour to resolve it amicably, and if negotiation fails, you agree that the dispute shall be submitted to litigation in the People's Court of the place where this Agreement is entered into.

12. exping Member Continuous Subscription Service

The exping Member Continuous Subscription Service Rules ("Rules") are deemed to be attached to the exping Member Service Agreement and in the event of any conflict between the Rules and the exping Member Service Agreement, these Rules shall prevail. If you wish to use the exping Member Continuous Subscription Service, you must carefully read and agree to the following.

You acknowledge and agree with following:

  • The exping Membership Continuous Subscription Service ("the Service") is a service that is automatically identified and provided by the exping application client based on the user's device operating system when the user opens an exp+ membership.
  • Due to contractual restrictions on the user's device operating system, the service is currently only available to users of the App store and Google Play.
  • By using this service, you authorise exping to authorise the payment channel to issue the service 24 hours before and after the expiry of your continuous Exp+ subscription, without verifying your exp+ account password, payment password, SMS code, etc. We will charge your own top-up account, third-party payment account tied to your membership account, bank card, payment account tied to your Apple Store account (collectively, the "Accounts") for the next billing cycle. As some channels (such as Apple Appstorel, etc.) are determined by the operators or payment channels according to the actual situation, exping shall not be responsible for any failure of the continuous subscription renewal service due to insufficient debit balance in the above-mentioned accounts.
  • You acknowledge and agree that if you use a third party payment channel to pay for your subscription, you will also be bound by the terms of service and rules of use of that third party.
  • If you do not cancel this service, you agree to exping's attempt to renew your subscription on your behalf in accordance with these rules, and once the payment has been deducted, exping will add the appropriate number of hours to your exp+ membership. If the price of the exp+ membership service changes before the automatic renewal time, the price currently in effect shall prevail.
  • exping will notify you 7 days before the expiry date of your continuous subscription renewal for the exp+ membership service by means of an exping in-app message - notification. *Please note that you will be reminded of the purchase and renewal of your exp+ membership.
  • If you wish to change your subscription period after you have started the service, please cancel the service and purchase the service again after selecting your preferred subscription renewal package.
  • If you wish to cancel your continuous subscription, please manually open the payment method and cancel the auto-renewal service according to your device's operating system path. For example, if you have chosen the Apple iTunes account payment method, please manually open Settings → Go to Apple ID → Subscriptions → Select "exping Membership to cancel your subscription. If you do not close your subscription at least 24 hours before the end of the subscription period, the subscription will be automatically renewed.

13. Payment instructions

The exping app client currently only supports the use of "Alipay", "WeChat Pay", "Google Pay" and "Apple Pay" and other payment methods.